Role of a Member in Dispute Resolution

What Will I Learn

  • The following information and activities will help you to understand the role of members of Parliament
  • You will learn how they can act as a non-legal method of resolving disputes with the state

Role of Members in the NSW Parliament

An MP is:

  • A Member of the Legislative Assembly (Lower House).
  • Each represents one of New South Wales’ 93 electoral districts (electorates) in Parliament.

An MLC is:

  • A Member of the Legislative Council (Upper House).
  • Represents the whole State, but major parties usually allocate regional responsibilities to individual MLCs.

Members of Parliament have two main roles: representatives and legislators. They work both in parliament and in their electorates. Members speak up for their local area and deal with concerns about government matters.  Members represent all the people in their local area, whether they vote for them or not.

What Do Members Do In Parliament?

form part of Government, Opposition or the Cross Bench (Independents and Minor Parties) 

attend sittings of Parliament

consider proposed legislation (they may also propose Private Members’ Bills)

participate in debating and voting

participate in Parliamentary committees

meet with Ministers, community groups or the media

raise issues in Parliament on behalf of constituents 

may have additional responsibilities such as a Minister or holder of parliamentary or party office (for example Speaker, Whip)

participate in party meetings, party organisation and decision-making

What Do Members Do In Their Electorates?

receive requests for assistance and information from people in their electorate (for example, housing, transport, environment, state taxes, etc). They try to solve these problems or refer them to Ministers or other authorities

meet with local organisations, businesses, and government departments to find out their needs and attend local events

make representations (speak or write) to Ministers on behalf of local organisations, businesses and individuals

monitor, and lobby for, provision of local services and facilities from government funds

attend party branch/local supporters meetings

For more information about electorates:

In NSW you can find out what state electorate you live in at NSW Electoral Commission

To contact a member of Parliament: 

For a list of Legislative Assembly and Legislative Council Members visit  NSW Parliament.

Helpful Resource

State Members of Parliament have similar roles to Federal Members of Parliament. 

This Information Sheet published by the Australian Parliament outlines the work of a Federal MP

Members of Parliament and Community Issues

Members of Parliament are a point of contact with the government for people to convey or express views about government issues that affect their community. Members can contact Ministers or government departments and agencies. They can meet with constituents, to gather information so they can raise issues in Parliament for them.


Members can also give advice on how to apply for Government grants or assistance and how to create and submit petitions to parliament. Presenting petitions to Parliament through a Member is a way of bringing an issue to the attention of parliament, and mobilising some public opinion in the process.

Recently the Legislative Assembly has introduced ePetitions which allow petitions to be signed and submitted online! 

Petitions have a set format which should be followed. Information about petitions and the NSW Parliament can be found on the Parliament’s website.

Members of Parliament as Non-Legal Methods of Resolving Disputes

In many cases, the most appropriate way of resolving an issue is to directly contact the government department or agency involved (or the minister responsible for it) by mail, phone or email. All agencies have personnel and procedures to assist or deal with issues, and all agencies have websites with contact information. 

However if this has already occurred and the dispute has not been resolved, a local member of parliament might be able to assist by representing constituents or referring them to someone who can assist. For example they can write to a Minister or contact a Government department on behalf of a constituent. In some cases, they can raise concerns in the parliament. However members of parliament can’t offer legal advice, intervene in private disputes (e.g. with family, neighbours, employers) or interfere with decisions made by courts.

Which Member and Which Disputes?

NSW Parliament members can help with matters for which the state government is directly responsible. For example issues to do with: 

  • Schools
  • Hospitals
  • Fair Trade
  • Water
  • Electricity
  • Trains
  • Buses
  • Sporting organisations
  • Arts organisations
  • Driving, traffic and roads


Matters that fall under areas of Federal legislative power should be raised with the appropriate Federal Member of Parliament. Problems with local council services, such as waste collection or road maintenance should first be raised with local Councillors however, your Members can write to the Council and ask them to look into a problem or reconsider a particular issue if their constituent has not had a satisfactory response from the Council.



Role of a Member in Dispute Resolution Quiz – Advanced


Role of a Member in Dispute Resolution Quiz – Intermediate


Which Member For Which Dispute Quiz

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